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If you change your mind about the products you have purchased from us, we will refund the purchase price or exchange those products (other than gift cards), subject to the following conditions :
Items must be returned within 60 days of purchase;
The returned items must not be swimwear, underwear, earrings, cosmetics or stock clearance items; and
The returned items must be unworn, unwashed, or otherwise unused with original tags/labels attached.
If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method once we have received the returned item back and confirmed that it meets conditions above. You are responsible for any costs associated with returning the item to us. Shipping costs will be refunded on faulty items.
Shipping costs can only be refunded on faulty items.